Restaurants · QSR · Coffee · Hotels · Food halls · Stadiums · Luxury retail

UK · Europe · US · Asia · Middle East

I fix hospitality businesses that grew, then stopped working.

Everyone thinks you’re winning.

I work out what is actually wrong. The cause underneath it. Then I stay and fix it.

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Digby + Fox neon sign in a restaurant window at dusk, diners seated beyond the glass

The problem

Site 1 worked. Site 3 does not. Same brand, same menu, different numbers, and nobody can tell you why.

Turnarounds

Two products. Then board level support.

The Sprint

3 days on site. I talk to your team and your customers, and read the offer, the team, the guests and the space alongside the P&L. You get a plan of what has to happen. The fee comes off whatever follows.

The Fix

Most consultants leave before Saturday night. I don’t. 2 or 3 days a week for 6 to 9 months, and I lead the plan through. Restructuring, operating rhythm, margin recovery, and the people decisions nobody has made. Full accountability, a checkpoint at week 4, and a date it ends on.

Board level

Most groups keep me on after The Fix. Non executive director or monthly retainer. Board meetings, the trading numbers, and the calls that get made in between.

Proof

£100m+of sales run
£200mof projects delivered
£10mof top line found and grown
£1mof recoverable cost sitting in accounts nobody had opened

That last one matters most. A full trading year. Real money. Nobody had looked.

Proof

“Gary brought clarity, energy, and commercial focus that cut through the chaos.”
Yishay MalkovManaging Director, Soho House UK + Europe
“A genuine partner who helps ambitious brands turn innovation into impact.”
Dan HawkieCOO, TiPJAR
“Transformational. He doesn’t just advise — he builds momentum and delivers results.”
Andy DempsterCountry Director, Bam Karaoke
Gary Digby, founder of Digby + Fox, in a dark t shirt and glasses

The founder

25 years running the businesses I now fix.

I’ve sat in your chair. Run P&Ls, managed teams, opened sites, handled crises. 25 years across restaurant groups, hotels, food halls, luxury retail, and global multi site brands.

You know what your business should feel like. I make it match the ambition. From a single site to a growing group, I work alongside your team until the job is done.

Worked inside

Groups, venues and brands I’ve been inside.

Time Out MarketsNew York + Global2026
HarrisonUK + Europe2025–26
The FAGlobal2026
Bayern MunichUSA + Global2026
Blend FamilyUK2025
Premier LeagueUSA + Global2026
Restoration HardwareUSA + Oxfordshire2024
BurgermeisterUK2025
KolumbaLondon2026
Paris BaguetteUK + Europe2025
Sideways AIUK2025
SegaUK, Europe + USA2024
PizzarovaBristol, UK2026
Coppa CollectiveUK2022
OlympiaLondon2026

Partners

Sentiment Search logo Sega Arcade logo TiPJAR logo Lightspeed logo Kaminsight logo Leisurejobs logo storekit logo Aquaint logo Nex-us logo Nory logo Zenzap logo Sentiment Search logo Sega Arcade logo TiPJAR logo Lightspeed logo Kaminsight logo Leisurejobs logo storekit logo Aquaint logo Nex-us logo Nory logo Zenzap logo

Next step

Let’s fix it.

Thirty minutes, no deck. Tell me what’s not working and I’ll tell you whether I’m the right person for it.

Book a call